SHIPPING FEE
We currently use SF Express as our courier.

For orders over HKD1000, we offer free shipping by S.F. Express all over Hong Kong. 

For orders under HKD1000, S.F express deliver fee will be paid by receiver.

PROCESSING TIME
Most of our products are pre-ordered, it takes around 10-14 days to deliver.

We want to make sure your order is delivered to you as quickly as possible, hence, it is sent for processing as soon as we confirm it.

SIZE DETAILS
Measured in cm, laid flat. All measurements are subject to 1-2 cm differences.

EXCHANGE & RETURN
We do not accept any exchanges and return at the moment.

ORDER AMENDMENTS/ CANCELLATIONS
Amendments or cancellations cannot be made once your order has been confirmed. 

Please feel free to contact us via Instagram @jack3.hk if you have questions regarding our shipping and delivery arrangements. We are always happy to help!